Shipping & Returns

Complimentary Global Shipping

We are pleased to offer complimentary express shipping on all orders over ฿10,000. Every Jemma order is elegantly packaged in our signature unboxing experience, ensuring your premium apparel arrives in pristine condition. Orders are dispatched within 1-2 business days.

Graceful Returns

We want you to feel confident in every piece. If your purchase isn't a perfect match, you may request a return within 14 days of delivery. The item must be unworn, unwashed, and have all original tags and protective liners intact.

A complimentary return label will be provided for domestic orders. For international returns, please refer to our Help portal for specific regional instructions.