Reference translation. The legally binding version is the Russian text: terms.html.
This is an English translation provided for convenience. The Russian text above is the binding version.
Pika is operated by Evgeny A. Dorokhov, a self-employed individual registered in the Russian Federation, TIN 272511721775, contact [email protected]. Registering or using the service constitutes full acceptance of these Terms. If you disagree with any clause, do not use the service.
Pika gives specialists (coaches, tutors, beauty masters, instructors, studios) tools to run their clients: schedule, a personal client cabinet, messaging, balance and payment records, and progress notes. We are not a party to the relationship between a specialist and their client. We do not provide coaching, educational, medical or cosmetic services, take no part in payments between them, and are not responsible for the quality, safety or legality of those services.
When a specialist enters data about their clients, the specialist is the controller of that personal data and we act as a processor on their instructions. The specialist must obtain the client's consent — or a legal guardian's consent for a minor — before entering the data. See the Privacy Policy.
You can book a court, a hall or another resource of a sports club through the service. The club provides the service itself — it sets the schedule, prices, cancellation rules and payment terms. We provide the software to the club and its clients and are not a party to that agreement.
What the club learns about you. Booking inherently means the club knows who is coming. By making a booking you consent to us passing the club your name, phone number and your bookings at that club — both on the club's own screen and as an export file for its records. The consent is a separate, unticked checkbox shown before your first booking; without it a booking cannot be made. The club does not receive your e-mail, your social account identifier, or your bookings at other clubs.
The club is responsible for what it receives. It acts as an independent data controller: it undertakes to use the data only to provide the service, keep records and contact you; not to pass it on without a legal basis; not to use it for marketing without your separate consent; and to keep it secure — including the exported file. To have data already held by the club erased, address the club itself; we cannot delete records from a club's own books. A club may be located outside Russia, which makes such a transfer a cross-border one. See the Privacy Policy, section 2.1.
Your account is personal; you are responsible for keeping access to it safe and for everything done under it. Sign-in uses an external provider (Google, Yandex, LINE, Facebook) — losing that account may mean losing access here. A client cabinet link or code is meant for that one client; sharing it further is at your own risk. The service is intended for users aged 18 and over. You can delete your account and all associated data from within the app or by writing to [email protected].
You agree not to break the law or infringe anyone's rights (including data-protection and IP rights); not to upload unlawful material, malware or spam; not to enter third-party data without a lawful basis; not to disrupt the service through scraping, artificial load, circumvention of limits or unauthorised access attempts; and not to impersonate anyone. We may restrict or terminate access for violations without prior notice.
You keep the rights to the data and materials you put into the service. You grant us the right to store, reproduce and display them strictly as needed to operate the service (show a client their cabinet, deliver a message, run backups). We do not publish your material outside the service and do not pass it to third parties for any other purpose.
A specialist may open a public blog page at an address like
zhedor.com/app/pika/blog/<address>/. Everything posted there is visible to
anyone on the internet and to search engines. The specialist decides what to publish and is
responsible for it; we provide the platform and do not review posts in advance.
Anyone signed in through a social network may comment. There is no pre-moderation. Each commenter is responsible for their own text. Section 4 applies, and additionally the following are prohibited: insults and threats, harassment, hate speech, other people's personal data, advertising and spam, links to malicious or unlawful content.
Reports and response time. Every comment has a “Report” button. A comment reported by three different people is hidden automatically until the blog author decides. The blog author may hide or delete any comment in their blog and block a person from the discussion. We review requests sent to the address in “Contacts” within 3 business days and may remove material or close a blog if it breaks the law or this Agreement.
Publicity. A commenter's name, chosen @handle and profile picture are
visible to every reader and may appear in search results. A person may remove the picture, change
the address or delete the profile at any time — together with their comments or leaving them
anonymised.
As of this version, the service is provided free of charge. We may introduce paid plans with advance notice through the service or by e-mail; doing so will not prevent you from exporting or deleting your data.
When you connect Google Calendar, you authorise the App to read your calendar list and the events of the calendars you select, and to create, update or delete events only in a dedicated “Pika” calendar the App creates in your account. The App never modifies events in your own calendars. You can disconnect at any time from the Calendar screen, which deletes the stored token. Use of Google features is also governed by section 6 of our Privacy Policy and by Google's own terms.
The service is provided “as is”, without warranties of any kind. We make reasonable efforts to keep it running but do not guarantee uninterrupted or error-free operation, and are not liable for lost profit or indirect damages. Please keep your own backups of anything critical. Nothing here limits our liability where such limitation is not permitted by applicable law.
We may update these Terms; the “Last updated” date reflects the current version. Continued use after a change means you accept it; if you disagree, you may delete your account.
These Terms are governed by the law of the Russian Federation. Disputes are settled through negotiation first — send a claim to [email protected], we respond within 30 days — and otherwise in the courts of the Russian Federation.